SUMMARY:
Gijima Staffing Solutions on behalf of our client is recruiting for a IT Manager living in Windhoek for a contract role. Contract 3 months with possibility of extension.
POSITION INFO:
Academic qualifications
- Degree in IT related field
- ITIL certification
- Relevant post graduate qualification
- Project management certification
- Business analysis certification
- Customer engagement and management qualification
Work experience- 7 - 10 years’ relevant experience
- Engaging with management at an executive level
Knowledge- Detailed understanding of IT environment management
- and IT SLA management
- Good understanding of IT infrastructure
- Understanding of cyber security concepts
- Good knowledge of project management and business
- requirement solicitation
- Strong interest and understanding of the latest IT trends,
- including digital innovations
- Thorough understanding of ITIL to assist with driving
- excellence in service delivery
Skills:- Highly developed communication skills to interact professionally with end users, and persuade and influence
- others effectively at all levels (externally and internally)
- Highly developed Interpersonal skills to manage service
- providers and SLAs effectively, handle conflict, including
- sensitivity to diversity
- Advanced critical and analytical thinking and problemsolving skills to perform in-depth analysis of support
- effectiveness
- Numeric reasoning skills to draw logical conclusions from
- numerical information
- Ability to multi-task
- Computer, technology and systems skills
- Strong project management skills supported by business analysis skills
Personal Attributes:
- Customer centricity and focus
- Focus on initiating action
- Commitment to maintaining business awareness
- Concern for communicating clearly
- Concern for working within parameters (Drive to enforce
- processes and discipline)
- Focus on analysing and solving problems
- Commitment to behaving ethically
- Readiness to make and own decisions
NB! This job is now closed. You can apply for other jobs by uploading your CV.