IT Network Specialist (Mbombela/Nelspruit)

SUMMARY:
This position is responsible for research, design, documentation, planning, development, maintenance planning and implementation guidance of Networking/Communications solutions, services and architectures. This includes participation in the planning of all aspects of infrastructure necessary to ensure the secure provisioning of network/communications services to meet business and customer needs. The candidate will provide guidance in the production of network designs and design policies, strategies, architectures and documentation to support the requirements and strategy of an organisation’s business. This may incorporate all aspects of the communications infrastructure, multiple platform network integration, internal and external, mobile, public and private, Internet/Intranet and call centres. The candidate will provide guidance in the identification of new and emerging network/communications technologies and products and ICT methods and techniques and the on-going assessment of their relevance and potential value to the organisation which would include LAB testing and fit for purpose assessments. The candidate will set goals, monitor work, and evaluate results to ensure objectives and operating requirements are met and are in line with the needs and mission of the organisation.

POSITION INFO:
FORMAL EDUCATION:
Grade 12 (NQF 4)
National Diploma in ICT.

EXPERIENCE:

• 5 years experience in a CISCO network environment
• Understand customer current infrastructure and be able to relate the understanding into Network Engineering guidelines.
• Ability to provide firm leadership to a disparate team of network specialists in terms of daily operations, configuration guidelines and fault finding.
• Ability to present and articulate network related knowledge and topics to management and executive level audience.
• Advanced ability to guide Network Specialists in complex 3rd level diagnostics and fault finding on all network technologies.
• Firm hands on experience on live production networks.
• Exposure and Solid Knowledge of Product-Specific Technologies related to Routing and Switching, Wireless LAN, DC LAN, Network Traffic Shaping, UC, VC and IPT.

• CCNA
• Valid Drivers License

• Proactively monitor and manage the Network Infrastructure
• Network infrastructure – design, install, configure, implement, support, repair and administer systems and solutions.
• Implementation of IT Network hardware and software systems
• Manage implementation IT network projects
• Monitor, update and assist with asset management
• Vendor, update and assist with asset management
• Compile business and infrastructure analysis, documentation and statistics.
• Research and development on client requests/solutions
• Ensure SLA compliancy and adherence to client policies, rules and regulations.
• Perform skills transfer and in-house training.
• Cisco specialist and solution implementation.
• Ensure security support to business applications
• Plan and implement systems administration, software tools and protocols for IT networking systems.
• Maintain and manage systems and network connections
• Troubleshoot network performance, communication and routing issues
• Ensure security support to business applications.
• Develop and implement long term strategic goals in IT network systems administration
• Coordinate with end-users, software professionals and third-party vendors to establish systems administrative procedures.
• Handle routine technical, operational and analytical task to support customer data systems
• Assist with technical documentation and reports related to the post including but not limited design, development and implementation of systems and services.
• Interact with users to answer questions and resolve problems.
• Oversee and assess network efficiency and make associated suggestions.
• Manage users on network, assign application access and maintain workstation configurations as per system requirements.
• Voice and Data systems administration functions
• Access control systems administration
• IT Security infrastructure – design, install, configure, implement, support, administer and manage systems and solutions including all accessories.
• Manage all network resources and ensure uninterrupted communication between all municipal sites.
• Develop and implement IT security management strategies, standards, guidelines, procedures and controls as required in a municipal environment
• Develop, implement and update IT disaster recovery and business continuity plan.
• Compile, assess and mitigate IT risks and formulate and IT risk register.
• Protect all IT systems and IT related resources in line with IT security policies.
• Educate and train users to comply with IT security.

• Excellent communication skills and ability to impart knowledge and communicate complex information in a simple manner.
• Quality management - Ensures quality service delivery in accordance with standards as communicated
• Ability to motivate, lead and supervise disparate individuals in different teams
• Research skills - Is able to collect and gather information in an efficient manner
• Time and priority management - Is able to plan work so that maximum efficiency is obtained
• Continuously structures work in an organised and effective manner
• Able to prioritise the workload in order of importance in an efficient and organised manner
• Delivering Results and Meeting customer Expectations
• Ability to work with people (team work)
• Ability to relate and network with people
• Ability to adapt and respond to change
• Ability to cope with pressures and setbacks
• Ability to communicate and present information
• Ability to analyse and interpret information