IT SUPPORT TECHNICIAN

Recruiter:

HR Genie

Job Ref:

F6325A EG SUPT

Date posted:

Friday, October 17, 2025

Location:

Bellville, South Africa

Salary:

Market related

SUMMARY:
Perform specific technical support, administrative tasks and reporting.

POSITION INFO:

An established company with national footprint within the financial sector is seeking to hire a highly skilled Junior IT Support Technician to join their team. This is an excellent opportunity for an individual with strong technical skills to grow their career within a reputable organisation. Your:

Formal Education:
- Relevant degree or diploma
- Microsoft 365 Fundamentals (MS900)
- Microsoft Azure Fundamentals (AZ900)
- ITIL V3/4

Experience:
- Minimum of 2 years’ experience in a support role
- Experience working in Microsoft 365 Environment
- Experience working in Microsoft Azure Environment

Critical Competencies:
- Strong customer service acumen
- Strong technical knowledge (Microsoft 365, networking, server maintenance)

will enable you to do the following duties:

Support
- Provide desktop and end user support to all users.
- Implement instructions or requests in line with company procedures
- Support implementation of projects in line with company procedures
- Continuously update information in the assigned ticketing system
- Create and continuously update site documentation
- Fault tracking and reporting
- Regular feedback to internal stakeholders and line manager
- Educate employees regarding IT matters and Group policies, processes and standards

Processes
- Facilitate support function in line with support and ticketing process
- Implement support in line with agreed service levels
- Educate employees about and enforce support and ticketing process
- Effectively communicate during the fault resolution process

Technology
- Identify any shortcomings and opportunities to improve infrastructure
- Identify and communicate any recurring problems
- Monitor technological infrastructure (networks and computer systems)
- Full working knowledge of Microsoft 365.

Similar jobs you might be interested in:

IT SUPPORT TECHNICIAN
Location: Bellville
Salary: Market related
Perform specific technical support, administrative tasks and reporting.
2 days ago

Refrigeration Service Technician
Location: Eindhoven
Salary:
This position requires relocation to the Netherlands.The client is looking for an experienced hands-on Refrigeration service technicians. Responsible for troubleshooting and repairing faults found on cooling and freezing installations. NQF Level 4–5 education required. Experience working with refrigerant gasses such as F-gas and ammonia.
4 days ago

Maintenance Technician
Location: Eindhoven
Salary:
This position requires relocation to the Netherlands.The client is looking for an experienced hands-on maintenance or Automation technician/ Millwright to join their team dedicated to delivering top-notch maintenance solutions. The successful candidate will get to work on mechanical and electrical technical issues hands-on. Experience in troubleshooting and resolving electrical faults.
4 days ago

HVAC Technician/Service Technician
Location: Eindhoven
Salary:
This position requires relocation to the Netherlands.We are looking for a service technician who will play a key role in keeping advanced cooling and heating systems running smoothly. From boilers and heat pumps to large-scale HVAC installations, you’ll ensure these vital systems are serviced, maintained, and repaired to the highest standard. You’ll also be the go-to expert when u...
4 days ago

Passenger Vehicle Service Technician (Premium Brand) - Cape Town
Location: Cape Town
Salary:
Remuneration: R20 000 - R25 000 p/m (Negotiable) + good commission structureReport to: Workshop Foreman Purpose Of The Job: The service technician is responsible for performing maintenance, diagnostics, and repairs on vehicles in line with manufacturer standards and the Company’s quality benchmarks. The role requires technical proficiency, attention to detail, and commitment t...
10 days ago

Onsite - Laundry / Service Technician Cape Town
Location: Milnerton
Salary: 00
Our client, a leading service provider in the laundry and hygiene solutions industry, is seeking a skilled Laundry / service technician to join their team based in Kilarney Gardens, Cape Town. The ideal candidate will be responsible for ensuring the effective operation, maintenance, and monitoring of all chemical dosing systems and laundry equipment within the plant. This role requires s...
11 days ago

Passenger Vehicle Service Advisor with Premium Brand experience - Cape Town
Location: Cape Town
Salary:
Remuneration: Market Related dependent on skill set, knowledge, and experience Purpose Of The Job: Our client is looking for a Qualified an experienced service Advisor to join the team. The service Advisor acts as the primary link between customers and the workshop, ensuring a seamless service experience that reflects the premium standards of the brand. The role demands strong communicat...
11 days ago

Diesel Mechanic - Commercial Vehicles
Location: Cape Town
Salary: Monthly
N/Subs We are seeking a Diesel technician to specialize in latest technologyÂ in the Commercial vehicles space.Â
17 days ago

Vehicle Technician
Location: Cape Town
Salary:
17 days ago

1ste Line Support technician
Location: Capetown
Salary: R11 000
The 1st Line Support technician is responsible for being the first point of contact for all IT-related incidents and service requests.
27 days ago