IT Service Delivery Manager

Recruiter:

EQ Plus

Job Ref:

GTG007762/MG

Date posted:

Monday, October 14, 2024

Location:

Capetown, South Africa

Salary:

negotiable

SUMMARY:
Our client based in Cape Town is looking for a Service Delivery Manager. Permanent role.

POSITION INFO:
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+Seats) · Willingness to work in a 24 x 7 environment.
Good understanding of Networking, Systems, Voice and business applications. · An industry recognized certification like ITIL / ITSM is an advantage. · Understanding of Project management methodology
Ability to interface and communicate at all levels within EXL and Client organizations. · Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital. · Working knowledge of MS office, MS Project and Visio.

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