IT Service Desk & Operations Manager

Recruiter:

Tiger Recruitment

Job Ref:

JHB000193/SG

Date posted:

Tuesday, January 12, 2021

Location:

Johannesburg, South Africa

SUMMARY:
A Freight Forwarding Company is seeking an IT Service Desk & Operations Manager

POSITION INFO:

Responsibilities:

IT Service Management (ITIL)

Ensure Continuity of service for operations (hardwarde and software)

In charge of the RUN domain and team

Manage IT hardware resources

Ensure ITIL MIS support process

Ensure production follow up

Ensure data and systems are backed up

Manage IT infrastructure related contracts and SLA

Make sure are operations are according to rules and regulations

Apply security and licensing policies

Contributor in tenders

Infrastructure management

Matric

Degree in Information Technology or Computer Science

ITIL Foundations certified

Strong knowledge in Microsoft Active Directory Environment

Knowledge in network/telecom (Cisco certifications)

Knowledge in VMWare virtualization technology environment is advantageous

Knowledge in IBM AS/400 environment is an advantage

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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