IT / Software Consultant - Durban

SUMMARY:
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POSITION INFO:

IT Administrator / Software Consultant | Durban | Permanent

This is a hands-on IT role for someone who enjoys variety, ownership, and being close to the business. If you thrive across development, support, and systems analysis, this role offers real breadth and impact.

The role sits at the centre of the organisation’s technology environment, supporting in-house systems while driving new development, testing, and process improvement. You will work closely with business users, translate requirements into practical solutions, and ensure systems remain reliable, secure, and fit for purpose.

Our client is an established organisation operating in a fast-paced, operationally complex environment. Technology plays a critical role in enabling efficiency, accuracy, and service delivery across multiple business units.

What You’ll Do

• Manage development cycles, prioritising enhancements, fixes, and new features.

• Develop, execute, and document test cases to ensure system quality and stability.

• Analyse business and system requirements and validate technical solutions.

• Build and maintain Power BI, Excel, and PowerPoint business reports.

• Develop and enhance in-house software modules.

• Troubleshoot and resolve system defects.

• Provide Helpdesk support, logging, tracking, and resolving user queries.

• Support users on systems such as Dinamix, LMS, NAVIS, Order to Cash, and GFS.

• Import and manage supplier EDI files.

• Provide desktop, laptop, printer, network, and basic server support.

• Assist with infrastructure rollouts, disaster recovery planning, and documentation.

• Manage user access and administration across systems.

• Deliver user training and develop system documentation.

What You Bring

• Strong software development capability and testing experience.

• Solid systems analysis and business engagement skills.

• Experience in IT support, networking, and hardware troubleshooting.

• Ability to manage multiple priorities in a structured, organised manner.

• Clear communication skills and a service-oriented mindset.

• High attention to detail and commitment to quality.

• Ability to mentor or support junior team members.

What Success Looks Like

• Stable, well-tested systems aligned to business needs.

• Reduced system issues through proactive analysis and quality control.

• Responsive, reliable IT support trusted by business users.

• Clear documentation and improved user capability across systems.