IT Support

Recruiter:

Greys Personnel

Job Ref:

JHB002870/DN

Date posted:

Friday, October 3, 2025

Location:

Sandton, South Africa

Salary:

R160 000

SUMMARY:
Our client is looking for a 1st Line IT Support to join their team
The incumbent will provide technical assistance to end-users, support IT and SOC operations. He will assist with cybersecurity monitoring tasks in collaboration with managed SOC team

Location: Norwood

POSITION INFO:
Key requirement

Matric and valid driver's license
A+ and N+ certifications
Fluent in English
Proficiency in Microsoft Teams
Prior experience in ICT support
Strong communication and interpersonal skills
Familiarity with SIEM, vulnerability scanning, SOC operations

Key responsibility

Provide first line technical support via phone, email and in person
Install, configure and maintain desktops, laptops, printers and peripherals
Troubleshoot and resolve issues with operating systems, applications and networking
Log, track and update all support requests in the helpdesk system
Escalade unresolved issues to 2nd/3rd line support or vendors when required
Perform routine system checks, updates and preventative maintenance

How to apply:

Follow the link to our jobseeker's page

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