IT Support Engineer

SUMMARY:
-

POSITION INFO:

Our client in Pietermaritzburg is seeking an experienced IT Support Engineer to manage IT activities across multiple regions, including Pietermaritzburg, Gauteng, and Cape Town. The role involves 1st to 3rd level support of infrastructure and the company’s BaaN IV ERP system (Infor LN).

Requirements:

• Grade 12
• Diploma/Technical certification or relevant degree
• 10+ years of IT experience
• Strong knowledge of networking (VoiP, VPN), MS Office 365, and core Microsoft technologies (Windows Server, AD, SQL, etc.)
• Expertise in hardware/software troubleshooting, data backup/recovery, and firewall/IPsec management
• Strong communication, interpersonal, and time management skills
• Fluent in English and Afrikaans
• Ability to work independently and in teams

Responsibilities:

• Manage virtualized servers, desktops, laptops, and updates
• Oversee backup/recovery processes and ERP system support
• Implement and manage IT policies, network equipment, and security systems (firewalls, VPN)
• Manage IT assets, website, email accounts, and user training
• Handle IT purchases, vendor contracts, and proposals for IT improvements
• Support user requests and provide technical training

If you meet all of the above, please apply directly here. Please note due to high volume responses, only candidates that meet the advertised criteria will be contacted.