IT Support Engineer

Recruiter:

Network Recruitment

Job Ref:

ITA005779/Caity

Date posted:

Monday, May 11, 2026

Location:

Stellenbosch, South Africa

SUMMARY:

POSITION INFO:

Company and Job Description

A growing managed services environment is expanding its technical support team and is looking for skilled NOC and IT Support Engineers to join an officeâbased operation in the Western Cape. These roles are ideal for engineers who enjoy solving complex issues, working with modern Microsoft technologies, and taking ownership of incidents from start to finish. You will be part of a collaborative support function that works across multiple client environments, supporting critical systems, infrastructure, and security operations. The role offers exposure to cloud platforms, identity management, endpoint security, and proactive monitoring within a fastâpaced support landscape. If you thrive in an environment that values accountability, technical growth, and service quality, this opportunity offers longâterm career progression and handsâon experience with modern IT environments.

Key Responsibilities:

Own support tickets through the full lifecycle, ensuring accurate troubleshooting, updates, and resolution
Provide remote support across Windows environments, servers, and Microsoft cloud platforms
Support identity and access management, including user administration and access controls
Assist with endpoint management, patching, compliance, and security tooling
Investigate and escalate securityârelated incidents and alerts where required
Support networking fundamentals, including connectivity, VPN access, and firewall rules
Maintain clear technical documentation, configurations, and standard operating procedures
Work closely with internal teams and thirdâparty vendors to improve service delivery

Job Experience and Skills Required:

Relevant IT qualification or Diploma (Degree advantageous)
Proven experience in IT support or NOC environments
3–5 years’ experience for L2 support roles or 5+ years for senior escalation roles
Strong Windows desktop and server support experience
Exposure to Microsoft 365, Azure fundamentals, and Active Directory / Entra ID
Understanding of networking concepts such as DNS, DHCP, VPNs, and routing
Security awareness, including MFA, access controls, and endpoint protection
Basic scripting or automation experience, preferably using PowerShell
Willingness to work shifts in an officeâbased support environment: 08:00 – 17:00, 12:00 – 21:00 and 15:00 – 00:00
South African citizenship or permanent residency, with a clear criminal record
Valid driver’s license and reliable transport

Apply Now!

For more exciting IT vacancies, visit: />
We also specialise in recruiting for:

Software Developers (Back-End, Front-End, Full Stack)
Mobile Developers
Business & Systems Analysts
BI & SQL Experts
UI/UX Professionals
Data Scientists & Data Analysts
Big Data Professionals
Cloud Experts
Infrastructure Specialists
DevOps & SecOps Engineers
Cybersecurity Specialists
SEO / Digital Designers

If you have not received feedback within two weeks, please consider your application unsuccessful. Your profile will remain in our database for future opportunities.

For more information, contact:
Caitlin Ferley
Recruitment Consultant
Linkedin:

Similar jobs you might be interested in:

IT Support Engineer
Location: Stellenbosch
Salary:
A growing managed services environment is expanding its technical support team and is looking for skilled NOC and it support engineers to join an officeâbased operation in the Western Cape. These roles are ideal for engineers who enjoy solving complex issues, working with modern Microsoft technologies, and taking ownership of incidents from start to finish
Today

3rd Line IT Support Engineer
Location: Cape Town
Salary:
46 days ago

3rd Line IT Support Engineer
Location: Cape Town
Salary:
76 days ago

IT Support Technician
Location: Somerset West
Salary:
We are recruiting on behalf of a client based in Somerset West for a capable and service-oriented it support Technician. This role is central to keeping the business running smoothly, providing day-to-day technical support across the organisation and ensuring all staff have reliable access to the systems and tools they need. The successful candidate will be someone who takes pride in responsivenes...
Today

IT Business Support Specialist CT - May 2026
Location: Cape Town
Salary:
Our client in Cape Town is Hiring a Business support Specialist.
5 days ago

Remote Support IT Technician, Cape Town
Location: Capetown
Salary: R negotiable
Exciting new position avalable!
20 days ago

IT Support Spanleier
Location: Cape Town
Salary: 280 000 Annually
My kliënt – ’n vinnig groeiende en dinamiese maatskappy – soek ’n it support Spanleier wat die perfekte balans het tussen tegniese kennis en mensebestuur.As jy iemand is wat stelsels verstaan, gemaklik is met application support, en nie skrik vir ’n Excel report of ’n een-tot-een gesprek nie… dan praat ek met jou
25 days ago

IT Support Specialist | Cape Town
Location: Cape Town
Salary:
55 days ago

Frontend Developer
Location: Cape Town
Salary: 700 000 Annually
Are you a Frontend engineer who enjoys working with modern technologies, leading frontend decisions, and building highâperforming applications in an innovative, fastâmoving environment? This role offers technical ownership, influence, and real impact.
Today

Business Analyst
Location: Cape Town
Salary:
Are you a Power BI expert who thrives on turning complex data into meaningful, businessâdriven insights? This is an excellent opportunity for a dataâdriven professional who enjoys working closely with stakeholders and influencing decisionâmaking through impactful visualisation.
3 days ago