IT Support Engineer

SUMMARY:
IT Support Engineer
Pretoria based
R420,000.00 per annum

POSITION INFO:
Minimum requirements:

• Looking for a well-trained Microsoft network and server specialist
• We need a person that has the required knowledge and implementation skills for  
• IT support background –VLAN, VPN’s, Switches, Routers, Multicast, Unicast (Talk IT)
• Excellent knowledge in IT, IP Switch Configuration, Networking, Windows Server configuration, SQL Data Base, IP Multicast/Unicast.
• Responsible for the installation, configuration, testing, maintenance and repair of cloud broadcast video technologies, IP Digital TV Broadcast equipment, Hub sites, and network facilities. 
• Provide Technical product support to customers and partners in South Africa and Africa on IP Digital TV cloud broadcast video technologies solutions.

• Excellent knowledge in IT, IP Switch Configuration, Networking, Windows Server configuration, SQL Data Base, IP Multicast/Unicast.
• Familiar with (O/S, hardware, firmware, software, WAN, Metro and LAN, Internet, Cisco switcher/router configuration, TCP/IP); Routing (RIP, EIGRP, BGP); LAN (Ethernet, fiber & copper wiring standards, 802.1d spanning-tree, VTP, 802.1q) WAN (T1, T3, OC-x, GIG E, ATM, MPLS, Quality of Service); Network Analyzers (OSI model, decode packets, understand/troubleshoot production problems); Network Management (SNMP, Unix/NT scripting, Firewall/Security, VPN technologies).

• IT support background –VLAN, VPN’s, Switches, Routers, Multicast, Unicast (Talk IT)
• Remote Login to Customer sites
• Work outside the borders of South Africa once or twice a year for two to three weeks at a time
• Fault finding and configuration
• Problem-solving with suppliers support and R&D team
• On-Site support, fault finding
• Fault and progress escalation to OEM manufacturers
• Feedback to Customers

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