SUMMARY:
Our client based in Elandsfontein is looking for an IT Support Engineer to assist our employees with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.
POSITION INFO:
Qualifications
· Minimum of 5 – 10 year’s experience as an IT Technician
· Proven record of a technical IT related qualification (example, A+ / N+ / MCSE)
· Previous experience with networks and servers
· Trouble shooting and problem-solving ability
· Punctuality, deadline driven and meeting turn-around times
· Up to date with latest technology developments
· Afrikaans and English spoken and written
· No Criminal Record and clean credit check
· VOIP Experience 1Year
· Office 365 2 Year Working experience
· Microsoft 365 certified Modern Desktop Administrator Associate
· Microsoft 365 Fundamentals
· Microsoft 365 Certified: Messaging Administrator Associate (Advantage)
· Self-motivated with the ability to work with minimal direction
· Ability to handle confidential matters, set priorities, work well under pressure with attention to detail
Responsibilities
· Responding to client support requests
· Provide general desktop support
· Setup and configure new laptops / desktops
· Fast and effective problem resolution
· Monitor Active Directory, Vmware, Hype-V, SQL infrastructure & others
· Continually review the IT software / hardware infrastructure to ensure robustness and efficiency
· Diagnose and resolve technical issues
· Manage backups
· Contacting employees to find out the nature of the problem
· Troubleshooting hardware and software issues
· Installing and maintaining hardware and computer peripherals
· Installing and upgrading operating systems and computer software
· Troubleshooting networking and connection issues
· Advising on software or hardware upgrades
· Providing basic training in computer operation and management
· Completing job reports and ordering supplies
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NB! This job is now closed. You can apply for other jobs by uploading your CV.
