IT Support Specialist

Recruiter:

Datonomy Solutions

Job Ref:

821

Date posted:

Tuesday, June 11, 2024

Location:

Cape Town, South Africa

Salary:

Market related

SUMMARY:
We are looking for an IT Support Specialist to join our team in Cape Town - Hybrid.

POSITION INFO:

We are looking for an IT Support Specialist to join our team in Cape Town - Hybrid.

This role supports the smooth running of the production applications and infrastructure and is individually accountable for achieving results through own efforts.

Role Description:

Supports the running of production applications.
Provides 24 x 7 first-line standby / support for production environments.
Creates temporary fixes within systems to achieve Service Level Agreements.
Provides technical advice and consultation to the business.
Implements cost saving / optimisation initiatives.
Participates in systems handover process (OSSP).
Acquires and applies knowledge of business processes, procedures, policies and practices.
Communicates effectively regarding support related activities.
Participates in software and/or hardware upgrades.
Responsible for capacity monitoring.
Pro-actively monitors the production environment.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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