SUMMARY:
Our client, a leading property development and management company in East London, is seeking a skilled IT Systems and Application Analyst to join their dynamic team. This is an exciting opportunity for a technology-driven professional to support, maintain, and optimize enterprise systems and business applications that drive operational efficiency across the organization.
Role Overview
The IT Systems and Application Analyst will work closely with the Systems Manager, technical teams, business users, and external vendors to ensure enterprise applications, ERP, CRM, HR systems, and other business-critical tools are efficient, secure, and aligned with business goals. You will play a key role in system implementation, upgrades, data integration, user support, and continuous improvement initiatives.
POSITION INFO:
Key Responsibilities
- Analyse, maintain, and support enterprise applications and business systems across the property management and development portfolio.
- Collaborate with business users and stakeholders to gather and document system requirements, translating them into functional specifications.
- Monitor system performance, troubleshoot issues, and coordinate resolutions with internal IT teams or external vendors.
- Conduct system upgrades, patch management, and configuration changes with minimal disruption to operations.
- Develop and maintain documentation for systems, processes, and procedures.
- Assist in the implementation and rollout of new applications, including testing, training, and user support.
- Support data integrity, migration, and integration between systems using APIs, ETL tools, or scripting.
- Ensure applications meet compliance, security, and performance standards.
- Provide Tier 2/3 support for escalated enterprise system issues.
- Configure systems access to optimize controls and security.
- Collaborate with project teams to implement new systems and updates, testing internal processes and procedures.
- Deliver system training and review current systems, forms, and procedures to streamline operations and reduce manual intervention.
- Assist the Systems Manager in ensuring internal controls are effective, measured, and improved.
- Collaborate with managers to develop internal and external management reports.
- Liaise with external stakeholders and system developers as needed.
Requirements
- Degree in Commerce, Business, Accounting, or IT.
- 3+ years’ experience in IT systems or application analysis/support, preferably in property or enterprise environments.
- Experience with enterprise applications, ERP systems, and accounting systems.
- Familiarity with databases (SQL), reporting tools, and integration tools.
- Experience working in both project and BAU environments.
Skills & Competencies
- Strong analytical, numerical, and problem-solving skills.
- Up-to-date knowledge of IT applications, systems development, and industry best practices.
- Excellent interpersonal, communication, and stakeholder management skills.
- Ability to manage multiple priorities and conflicting demands.
- Scripting or programming experience is an advantage.
- Strong attention to detail and ability to deliver high-quality systems support.
Why Join?
- Work with a forward-thinking property development company in East London.
- Play a critical role in optimizing IT systems and business applications.
- Grow your career in a dynamic, ethical, and customer-focused environment.
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Location: East London, South Africa
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Position: Full-time | Permanent
ð If you are an
IT systems analyst, application support specialist, or ERP/CRM expert with experience in
property, accounting, or enterprise systems, we want to hear from you!
