IT Systems & Application Analyst

SUMMARY:
Our client, a leading property development and management company in East London, is seeking a skilled IT Systems and Application Analyst to join their dynamic team. This is an exciting opportunity for a technology-driven professional to support, maintain, and optimize enterprise systems and business applications that drive operational efficiency across the organization.

Role Overview

POSITION INFO:

Key Responsibilities

• Analyse, maintain, and support enterprise applications and business systems across the property management and development portfolio.
• Collaborate with business users and stakeholders to gather and document system requirements, translating them into functional specifications.
• Monitor system performance, troubleshoot issues, and coordinate resolutions with internal IT teams or external vendors.
• Conduct system upgrades, patch management, and configuration changes with minimal disruption to operations.
• Develop and maintain documentation for systems, processes, and procedures.
• Assist in the implementation and rollout of new applications, including testing, training, and user support.
• Support data integrity, migration, and integration between systems using APIs, ETL tools, or scripting.
• Ensure applications meet compliance, security, and performance standards.
• Provide Tier 2/3 support for escalated enterprise system issues.
• Configure systems access to optimize controls and security.
• Collaborate with project teams to implement new systems and updates, testing internal processes and procedures.
• Deliver system training and review current systems, forms, and procedures to streamline operations and reduce manual intervention.
• Assist the Systems Manager in ensuring internal controls are effective, measured, and improved.
• Collaborate with managers to develop internal and external management reports.
• Liaise with external stakeholders and system developers as needed.

Requirements

• Degree in Commerce, Business, Accounting, or IT.
• 3+ years’ experience in IT systems or application analysis/support, preferably in property or enterprise environments.
• Experience with enterprise applications, ERP systems, and accounting systems.
• Familiarity with databases (SQL), reporting tools, and integration tools.
• Experience working in both project and BAU environments.

Skills & Competencies

• Strong analytical, numerical, and problem-solving skills.
• Up-to-date knowledge of IT applications, systems development, and industry best practices.
• Excellent interpersonal, communication, and stakeholder management skills.
• Ability to manage multiple priorities and conflicting demands.
• Scripting or programming experience is an advantage.
• Strong attention to detail and ability to deliver high-quality systems support.

Why Join?

• Work with a forward-thinking property development company in East London.
• Play a critical role in optimizing IT systems and business applications.
• Grow your career in a dynamic, ethical, and customer-focused environment.