IT Systems Engineer

SUMMARY:
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POSITION INFO:

Key Responsibilities:
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Design, deploy, and maintain scalable and resilient systems architecture (physical, virtual, and cloud-based).
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Lead and manage projects related to infrastructure upgrades, migrations, and system integrations.
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Provide advanced technical support and root cause analysis for system outages and incidents.
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Manage Windows/Linux servers, Active Directory, Exchange 2019, Microsoft 365, and virtualization platforms (e.g., Nutanix).
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Maintain cloud infrastructure, especially in Microsoft Azure.
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Develop and maintain system documentation, architecture diagrams, and SOPs.
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Collaborate with cross-functional teams.
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Stay current with emerging technologies and recommend improvements to enhance system performance and security.
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Ensure compliance with IT policies, data protection, and regulatory requirements.
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Implement and enforce security policies, tools, and practices across infrastructure and endpoints.
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Monitor system and network logs for anomalies using various Analysis & EDR tools.
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Apply OS and application patches regularly and manage endpoint protection platforms.
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Enforce IAM policies including MFA, RBAC, and least-privilege access models.
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Support vulnerability assessments, audits, and regulatory compliance (e.g., ISO 27001, NIST, GDPR).
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Design and maintain comprehensive backup strategies for physical, virtual, and cloud environments.
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Manage enterprise backup and recovery tools (e.g., Veeam).
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Schedule and monitor backup jobs, ensuring integrity, encryption, and successful replication.
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Perform regular testing of backup restores and disaster recovery (DR) plans to validate readiness.
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Lead incident response related to data loss, corruption, or ransomware events.
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Maintain documentation for backup policies, DR runbooks, and RTO/RPO objectives.
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Support business continuity planning and coordinate with stakeholders to ensure resilience.
Required Skills & Qualifications:
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Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
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8+ years of experience in a systems engineering or senior infrastructure role.
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Deep understanding of Information technologies ,ie, Windows Server, Active Directory, Group Policy, Exchange/O365, Microsoft SQL, Firewall platforms, Networking.
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Proficiency with virtualization technologies (e.g., Nutanix).
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Strong knowledge of cloud platforms (Azure).
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Experience with configuration management tools.?
Strong scripting skills (PowerShell).
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Excellent troubleshooting and analytical skills.
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Proven experience with backup, disaster recovery, and business continuity planning.
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Strong communication and project management skills.
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Familiarity with cybersecurity tools and frameworks (e.g., NIST, CIS Controls).
Preferred Qualifications:
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Relevant certifications preferred (e.g., MCSE, Windows Server Hybrid Administrator Associate, CCNA / CCNP, Fortinet Certified Associate (FCA), Azure Database Administrator Associate, Veeam (VMCE).
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Experience with containerization (Docker, Kubernetes).
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Exposure to ITIL practices and service management tools.
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Experience working in a regulated or security-sensitive environment.
Working Conditions:
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Participation in an on-call standby rotation is required.
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Occasional travel to remote business units as needed.