IT Systems Reporting Liaison

SUMMARY:
Be the bridge between business and technology — drive stable, smart, and insightful IT solutions

POSITION INFO:
Key Responsibilities:

• Serve as the primary point of contact for IT system issues, managing tickets, troubleshooting, and coordinating vendor resolution.
• Coordinate system enhancements and testing, including functional and user acceptance testing, providing structured feedback and sign-off.
• Ensure data integrity and integration across ERP, CRM, dealer portals, and other platforms, resolving discrepancies and maintaining accuracy.
• Build, maintain, and optimize SQL-driven Power BI dashboards for financial and operational reporting, supporting decision-making.
• Liaise with stakeholders and vendors, support onboarding and training, and collaborate across divisions to optimize systems and processes

• Strong IT background with ERP, SQL, and Power BI experience, supported by relevant tertiary qualifications and technical certifications.
• Excellent analytical, problem-solving, and data interpretation skills, with the ability to translate business requirements into actionable system and reporting solutions.
• Effective communicator and collaborator, able to work independently while liaising with stakeholders and vendors across the business

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