IT TECHNICIAN

SUMMARY:
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POSITION INFO:

A Career opportunity exists for an IT Technician at our Head Office, in East London (HO). We have one (1) vacancy to fill.
The IT Technician will be responsible to assist the Systems Administrator to drive, manage, deliver and plan all specifically assigned IT related tasks of the business. The IT Technician will assist the Systems Administrator to make sound business choices within their specific department/ role.
Key Accountabilities:
Remote and on-site support
• Offer first line and second line remote support
• On-site support when necessary
• Installation of POS and systems
• Maintenance and management of IT systems, such as, but not limited to:
o Telephones, internet, digital media
• Manage 3rd party support calls logged with service providers

Hardware and Software
• Manage and maintenance current software deployed at JUMBO, such as, but not limited to:
o Microsoft OS
o Microsoft 365 products
o Pastel Evolution
o Third Party Services and Software

• Configuration and maintenance of hardware, such as, but not limited to:
o Desktop, laptop, printer, scanner, etc.
o Biometric time and attendance readers

Infrastructure
• Configure and maintain IT infrastructure, such as, but not limited to:
o Telecoms, Internet access, digital media, time and attendance
• Provide/implement solutions that benefit JUMBO
• Design and implement internal network infrastructure (LAN)

Maintenance
• Regular store visits to carry out maintenance and audits
• Cable management
• On-site support
• Manage service providers and their respective services
Training
• Provide necessary training on IT systems
• Produce and maintain IT systems training material
Housekeeping
• Maintain cleanliness in office.

General
• Any reasonable tasks assigned by Systems Administrator including and not limited to the above.

Minimum Requirements:
• Matric Certificate
• Minimum 2 years’ IT experience
• A+ and N+ certification
• Valid Driver’s License – Code 8 unendorsed (Essential)
• Willingness to travel (extensively)

Advantageous Skills:
• Good communication skills
• MCSE/ MCITP
• Active Directory and Microsoft Server Experience
• VMware and Hyper V experience
Undertakings:
• Criminal / Credit Check
• Fraud Check
• Qualification verification
• Computer and psychometric assessment

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, kindly email your application together with your motivational letter in support of your application to .The closing date for applications will be 06 March 2026.
It should be remembered that any placement made, will be at Management’s discretion. If you have not been contacted one (1) week after the closing date, please consider your application unsuccessful. ONLY SUITABILY QUALIFIED PERSONS NEED TO APPLY.

It is important to note that should the relevant motivational letter and indication in respect of the position being applied for is not clear, the applicant’s C.V. will not be accepted. Instructions have been clear in terms of requirements.