IT Technical Support Specialist

Recruiter:

ABC Worldwide

Job Ref:

CPT001164/CB

Date posted:

Tuesday, May 11, 2021

Location:

Capetown, South Africa

SUMMARY:
IT Technical Support Specialist

POSITION INFO:

Location: V&A Waterfront – Currently remote

Salary: Market Related

Shift: 13h00 to 01h00Peak Hours – Mon – Thurs 14h00 to 21h00 / Sat: 16h00 to 21h00 (Clients in following Time Zone: US Mountain Standard time)

An international BPO situated in Cape Town is looking to grow their IT department, looking to assist clients in North America with Technical Support.

Scope: Technical Support Specialists to work with customers to facilitate new implementations, troubleshoot issues with existing setups, and work with the customers to ensure they are getting the most from the products. This is not a typical Helpdesk position

PREFERRED QUALIFICATIONS

· Prior experience in the Saas industry

· Prior consultant experience in assisting customers to utilize software effectively

· Knowledge of Max OS workstations and server environments

· Command prompt and terminal command knowledge

· Medical office experience working with PM/EMR/HER software on a day-to-day basis

· Prior case/account leadership

SKILLS REQUIRED

· Have at least 2+ years’ experience in the field of technology with additional client service experience

· Proficient and experienced in Windows workstation and server environments

· Strong communicator and social skills

· Familiar with one or more database types

· Able to troubleshoot, test, report, document, install and train on software

· Strong English written and verbal communication skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior IT Technician/ IT Operations Technician/ Senior Technical Support Analyst
Location: Cape Town
Salary:
8 days ago

Support Analyst IT
Location: Cape Town
Salary: Annually
My client, a leader in strategic supply chain software, is looking for a support Analyst to join his team based in Cape Town. The role needs both the it skills as well as understanding and preferably some experience in the supply chain industry. A Degree in it or related field is required, with experience in technical support i.e. software, hardware, network troubleshooting techniques.
Today

Technical Specialist
Location: Airport Industria
Salary:
Our client is seeking a technical specialist to provide technical assistance to the processing centre and sales ensuring optimal utilisation of equipment and maximum throughput.
Today

JavaScript / Node / React Tech Lead – CAPE TOWN – R1.4m PA
Location: Capetown
Salary: 1 400 000
JavaScript / Node / React Tech Lead – CAPE TOWN – R1.4m PA
Today

Scrum Master: Middle and Back-office platforms - Hybrid- 12 month contract - Cape Town only
Location: Cape Town
Salary: Market related
Scrum, Master, Middle, and, Back, office, platforms, Hybrid, 12, month, contract, Cape, Town, only
Today

Regional Business Controller
Location: Cape Town
Salary:
Are you a specialist within the FMCG/Wine/Spirits sector managing and analysing the business financial performance at a Regional level? Our Global client requires an experienced individual to perform business analysis & provide operational support to the Finance Director & Team.The role involves managing comprehensive sets of data and bringing them into a format that management can ba...
1 day ago

IT All Rounder (T2) Systems Engineer - Northern Suburbs CPT
Location: Capetown
Salary: R25 000 - R32 000 per month
The it Systems Engineers will advise users on appropriate course of action, monitor issues from start to resolution and deal with escalations when required
2 days ago

Senior Legal Specialist | Tygervalley
Location: Tyger Valley, Western Cape
Salary: R 1 600 000 - R1 800 000
Senior Legal specialist | Tyger Valley
2 days ago

Senior Technical Short Term Specialist | Bellville
Location: Bellville, Western Cape
Salary: Market Related
Senior technical Short Term specialist | Bellville
2 days ago

Regional Finance Analyst / Business Controller â Alcohol Industry
Location: Cape Town
Salary:
Have you worked for an International Alcohol or FMCG company, dealing with global finance business operations and consolidations? Join the Head Office team in CPT CBD to analyse and provide a strong understanding of business financial performance at a regional level, bringing sets of data into format for management to base future decisions on.This position will include managing new projects a...
3 days ago

IT Technical Support Specialist

Similar jobs you might be interested in:

Create a free job alert for IT Technical Support Specialist in Capetown