IT Technician

SUMMARY:
Kick-start your IT career with a leading insurance company in Johannesburg! We’re looking for a Junior IT Technician to provide hands-on technical support and grow within a stable, professional environment. If you have your A+ and N+ Certifications and a passion for IT, then this is your chance to gain solid industry experience.

POSITION INFO:
Join a well-established insurance business where technology plays a critical role in delivering excellent client service. This is a fully in-office role, giving you the opportunity to work closely with senior IT staff and learn directly on the job. You’ll support day-to-day technical operations, ensuring that desktops, networks, and systems run smoothly.

This position is ideal for a junior professional who wants to develop skills in IT support, system troubleshooting, and infrastructure maintenance while being part of a company that values growth and professional development.

Key Responsibilities:

• Provide first-line technical support to staff for hardware, software, and networking issues.
• Install, configure, and maintain desktops, printers, and related IT equipment.
• Assist with user account setups, password resets, and access control.
• Perform basic troubleshooting on networks and connectivity issues.
• Log, track, and resolve IT support tickets efficiently.
• Escalate complex issues to senior technicians when necessary.

• Education: Minimum A+ and N+ certifications (non-negotiable).
• Experience: 6 months – 1 year in IT support/helpdesk (internship or practical experience acceptable).
• Skills:
  
  • Strong troubleshooting ability across hardware and software
  • Knowledge of Windows operating systems
  • Basic understanding of networking concepts (TCP/IP, LAN, and Wi-Fi)
  • Good communication and customer service skills
• Other: Must be fully office-based in Johannesburg.

• IT Support Technicians
• Desktop Support
• Network Engineers
• Junior System Administrators
• Helpdesk Support