IT Technician

SUMMARY:
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POSITION INFO:

To provide both Esports coaching and IT technical support within a private school environment. The role combines competitive gaming leadership with day-to-day IT operational support to ensure effective learning delivery and technical functionality across the school.

Minimum Requirements and Qualifications:

• Grade 12 / Matric 
• CompTIA A+, N+ or equivalent certification 
• 1–3 years of hands-on IT support or hardware and software troubleshooting
• Proficiency in Microsoft Office applications
• Proven experience coaching or competing at a high level in Counter-Strike, Valorant, and/or Fortnite.
• Own reliable transport

Key Performance Areas:

• Lead, coach, and mentor students in Esports, developing team strategy and sportsmanship
• Manage Esports practices, competitions, and gaming activities across multiple titles
• Provide daily IT support and troubleshooting for staff, students, and school devices
• Install, configure, and maintain hardware, software, and peripherals
• Support users with Microsoft Office applications and related systems
• Assist with school operations such as supervision duties, exam invigilation, and substitution teaching when required
• Promote a disciplined, inclusive, and positive environment that balances academic and gaming excellence