IT Technician

Recruiter:

Green Marble Recruitment Consultants

Job Ref:

JHB002511/NS

Date posted:

Tuesday, June 9, 2026

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:
Kick-start your IT career with a well-established sport, leisure & wellness brand in Woodmead!!!!

My client, a well-established company in the sport, leisure, and wellness industry based in Woodmead, is seeking a well-presented, knowledgeable Junior IT Technician to provide user support and customer service across all applications and platforms, meeting agreed SLAs and Standards. Troubleshoot problems and resolve/escalate through to a solution.

POSITION INFO:
Min Requirements

Degree or Diploma in MCITP; Network N+; A+
Grade 12
MS environment + Linux + Active directory
Breadth of technical knowledge
Ability to learn the intricacies of new networking & server software packages
Ability to work with minimum supervision
Time Management
Ability to make quick & informed decisions
Strong Communication skills
Excellent Administrative skills

Duties and Responsibilities

Maintaining wireless connection at each site and adding users/units per request
Basic printer support on printer units within group. Driver installation, Pin code setup, Mailbox setup.
Basic support on telephone systems.
Building and setup of new assets. (Desktops and Laptops)
Mail releases
Managing of Mail Blacklists and White Lists.
Managing of Auto responses (e.g. Call centre support mail)
User Archiving of Mailboxes
Out of office assistance
Calendar issues
General email support. Bounce backs and connectivity issues
Creation of Fax2email accounts
Creation of new user accounts
Managing and creation of TS accounts
Ordering of new IT equipment from suppliers
Onsite support as required
General CRM support. Reset of passwords
Connectivity issues linked to internet connections at all sites
Arranging and setting up VPN remote access
User resignations. Removal of all IT related accounts.
Installation of software as required by users.
Weekend on-call support and afterhours support
General retail switching support. Over/Short paid issues, connectivity, Pin pad problems at POS.
General mobile device support such as iPad, iPhone, Android phones, Blackberry phone
Support of User 3G cards and software – Installation, configuration and general troubleshooting
Office 365 maintenace including distribution lists, user groups and supplier contacts
Slack/Workast assistance

Attributes
The ideal candidate must be:

Proactive
Presentable
Well-spoken
Eager learner
Able to work in a commercial environment
Excellent communication

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