In-House Travel Consultant

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR003587/JK

Date posted:

Monday, April 13, 2026

Location:

Ballito, South Africa

SUMMARY:
Ballito. A fantastic opportunity awaits a passionate and detail-driven In-House Travel Consultant to join a prestigious hospitality group offering exceptional luxury experiences. If you have at least 3-5 years experience as a Travel Consultant, thrive in a fast-paced environment, love crafting seamless travel journeys, and are committed to delivering world-class service, this role is for you.

POSITION INFO:
About the Role
You’ll be responsible for managing and executing travel arrangements for guests and trade partners, ensuring every journey is smooth, efficient, and aligned with premium brand standards. From flights to transfers and charters, you’ll play a key role in creating unforgettable travel experiences.
Key Responsibilities

Quote, book, and manage domestic and regional flights
Arrange transfers, charters, and scenic travel experiences
Build and maintain strong supplier relationships
Apply pricing strategies, margins, and commissions
Support reservations and sales to enhance conversion rates
Prepare travel documents, confirmations, and vouchers
Handle disruptions, changes, and travel logistics proactively
Maintain accurate booking, invoicing, and reporting records
Deliver professional, personalised communication to guests

What We’re Looking For

3–5 years’ experience as a Travel Consultant
Relevant tertiary qualification
Strong knowledge of Southern and East African travel logistics
Experience in luxury, safari, or tailor-made travel (advantageous)
Proven ability to quote and manage flights and transfers
Understanding of airline fares and routing
Proficiency in MS Office and travel booking systems
Excellent communication and organisational skills
Commercial mindset with strong attention to detail
Calm, solution-driven approach under pressure
Guest-focused with a passion for exceptional service
Team player with a collaborative attitude

Apply:

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