Inbound Sales Advisor

Recruiter:

CX People SA

Job Ref:

2305562475

Date posted:

Friday, January 7, 2022

Location:

Umhlanga Rocks, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

CXP are looking for exceptional individuals who are highly skilled in sales with the ability to provide world class customer service, to join our team in insurance who service UK clientele.

Requirements:

Covid19 Vaccination Certificate
Original ID Document
Tax Number
Bank Account registered in own name
National Senior Certificate
Completed tertiary qualification/ studying towards a qualification *Preferred
Clear Credit and Criminal record
Computer literate
2 years’ experience in Outbound Sales or Cold Calling Environment
Ability to upsell & cross sell international products/ services
Proven experience in the insurance/ financial space
Proven track record of high performance
Excellent command and use of English, both written and Verbal
Attention to detail
Strong analytical and numeric skills
Able to navigate through various systems at once
Good attendance and performance record
Reliable transport to Umhlanga

Duties Include:

Upselling and cross selling products via telephone.
Handling customer enquiries via email and telephonically.
Proactively identify issues and problems before they arise.
Assist with escalated calls and complaints in line with procedures.
Providing world class customer service to international clients.
Working with various parts of the business to resolve issues.

Working Hours

Monday to Sunday on a shift rotation (the rotation can be confirmed if successful to next stages but is subject to change from the client).

Full Time (45 hours per week, 40 operating hours) Shift times will fall between 9am to 9pm with the opportunity for over-time.

*Shortlisted candidates will be required to complete a game based assessment as part of our recruitment process. This process will require you to download an application onto your chosen device. The game requires stable internet connection throughout the duration being played.

Successful Candidates should be prepared to commence work 24/01/2022.

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