Inbound Tour Consultant

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001686/Andre

Date posted:

Monday, September 1, 2025

Location:

Cape Town, South Africa

Salary:

Monthly

SUMMARY:
Exciting Travel Company is expanding to Cape Town and looking for a INBOUND TRAVEL CONSULTANT

POSITION INFO:
This dynamic luxury travel company is known for crafting tailor-made journeys across Southern and East Africa, with a strong focus on the North American market. They’re looking for a highly experienced Senior Inbound Consultant based in Cape Town—someone who thrives in a fast-paced, detail-driven environment and is confident managing complex, high-end itineraries from start to finish.

Candidate requirements:

Minimum 3 years experience as an Inbound Tour Consultant in the luxury travel market
Strong knowledge of Southern and/or East Africa as a travel destination
Proficiency in Tourplan is essential
Excellent communication skills with a strong command of English (written and verbal)
Exceptional attention to detail and highly organized
Ability to manage high volumes of work while maintaining accuracy
Confident working independently and as part of a team
Strong problem-solving and crisis management skills
Must be available for after-hours support for travelling guests
Based in Cape Town (with potential hybrid flexibility post-probation)

Duties and Responsibilities:

Plan, quote, and design bespoke travel itineraries throughout Southern and East Africa
Manage all aspects of the booking process from quote to post-travel file closure
Confirm and book all travel services and coordinate with suppliers
Maintain accurate administration and documentation for each booking
Liaise with the accounts team for invoicing and payment coordination
Reconfirm all services prior to travel and prepare final travel documents
Provide exceptional guest support, including being on-call during client travel
Build and maintain strong relationships with suppliers and international agents

This is a live-out role

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