Incoming Lead Conversion Specialist

Recruiter:

Time Personnel

Job Ref:

CPT004401/Jol

Date posted:

Tuesday, April 22, 2025

Location:

Bellville, South Africa

SUMMARY:
Do you enjoy building relationships and can convert warm leads, qualifying these into loyal customers?

Based in Tyger Valley, our client receives a high volume of incoming leads where an individual who asks the right questions can close these sales with confidence.

POSITION INFO:
REQUIREMENTS

Matric, or similar qualification advantageous
Previous sales experience is preferred but not essential
Experience compiling quotes is essential
Excellent communication in both English and Afrikaans
Hospitality background will be advantageous
Ability to work under pressure and prioritise tasks
Outstanding analytical, organizational, and time management skills
Exceptional customer service skills
Excellent computer skills and telephone etiquette are a must

DUTIES

Assisting customers in product selection according to their branding requirements
Understand customer demands, needs, and preferences
Liaising with clients via telephone and email
Processing quotes and follow up with clients
Process orders and sales
Coordinate with team members and departments
Act as the point of contact and handle customers’ individual needs
Resolve conflicts and provide solutions to customers in a timely manner
Meet monthly sales targets
Developing positive relationships
Generating new sales using existing and potential customer networks
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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