Information Management Support Specialist (4 Years Fixed Term Contract)

SUMMARY:
Responsible for providing information technology support to the DDM Unit inclusive of all District Hubs. These would include information technology support to optimise operational efficiency such as resolving technical issues, maintaining hardware and software installations, and improving IT systems

POSITION INFO:

JOB DESCRIPTION

• Design, develop, document, analyse, create, test, and modify computer systems, programs, and integrations.
• Apply system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications
• Arrange project requirements in programming sequence by analysing requirements, preparing a workflow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic.
• Program the computer by encoding project requirements in computer language; entering coded information into the computer.
• Analyse user information system needs.
• Document the functionality and requirements.
• Research, evaluate and recommend solutions and appropriate technology to meet user''s needs.
• Provides reference for use of prime and personal computers by writing and maintaining user documentation, maintaining a help desk.
• Maintains computer systems and programming guidelines by writing and updating policies and procedures.    
• Develops and maintains applications and databases by evaluating client needs; analysing requirements; developing software systems.

JOB REQUIREMENTS

• A 3-year ICT Diploma or similar (NQF 6).
• 5 - 7 years of experience in Programming (e.g. C#, ASP.NET, JavaScript, jQuery, Python, .NET, PHP, Java, 2EE (EJB, JSP/Servlets, JDBC, XML), Day CMS, XML, MyEclipse, Tomcat, Resin, Spring, Struts, Hibernate, iBatis, Json, Jquery, Maven, SV etc.) 
• Proficient in writing fine-tuned SQL queries, stored procedures (e.g. PL/SQL code) and working with data in relational databases like SQL Server, MySQL etc.
• Demonstrated ability to recognise and resolve system related problems; work independently and make necessary decisions throughout the systems process within the bank’s guidelines.
• Experience and knowledge of computer hardware, software.
• Proven ability to determine IT needs and train end-users.
• Experience in documenting processes and monitoring performance metrics.
• Demonstrated knowledge of database maintenance and implementation of ICT policies.
• Proven ability to keep up with technical innovation and trends in IT support.
• Knowledge and capability experience of System Development Life Cycle 
• Understands Internet, Intranet, Extranet and client/server architectures

Desirable Requirements 

• Systems Development and maintenance
• Database management and support. 
• ITIL Service management processes.
• Experience-across multiple areas of government

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