Infrastructure Manager

SUMMARY:
The Infrastructure Manager will be responsible for overall Infrastructure. This role will be responsible for all phases of the infrastructure which includes; planning for capacity, infrastructure maintenance, liaison with supplier and Infrastructure support.

POSITION INFO:

KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):

1. Infrastructure Planning

• Provide short- term and long-term plans for the Infrastructure team to ensure systems availability and capacity management.
• Capacity Planning in support of the Divisional Strategy.
• Provide to Infrastructure input to the Divisional Strategy and contributes to the Initiatives in support of the Organisational Strategy.
• Executes and Implement Infrastructure Initiatives.
• Manage hardware, physical and virtual environments to minimise unplanned downtime.
• Management of cloud services on behalf of company and contribute into the Cloud Strategy/plans.
• Provide budget plans and procurement plans for Infrastructure.

2. Infrastructure Management and Support

• Manage company Infrastructure, designs and provide maintenance of servers.
• Work closely with Network Specialist, Applications and Security team to ensure that systems plans are incorporated in the Infrastructure plans.
• Ensure that backups are scheduled and managed on regular basis.
• Provide budget input and manage budget allocation for Infrastructure and ensure expenses are accounted and allocated for accordingly.

3. Infrastructure continuous improvement

• Create and lead Infrastructure Initiatives.
• Executes and Implement Infrastructure Initiatives.
• Provide Infrastructure designs to Enterprise Architecture and ensure that Capacity planning is aligned with projects projected.
• Continuously review and update processes and policies relating to Infrastructure.

4. Reporting

Provide the relevant reports and input during IT projects and for management purposes.

• Create, review and update Infrastructure designs for the Enterprise Architecture.
• Report on Infrastructure activities, Capacity and Availability.

5. People Management

• Provide leadership to technical team.
• Ensure that Divisional KPI’s are cascaded to the teams’ score cards.
• Assist Senior Manager with the people management and culture activities and initiatives.
• Drive and report on team’s performance.
• Provide support and coaching to the technical team to ensure optimal performance.
• Ensure resources are allocated fairly to key projects.
• Manage team’s performance development and motivate the team to upskill themselves.

6. Ad hoc

• Preform ad hoc task when required by line manager or any Senior Manager within BCT.

Qualifications and Experience:

Degree in Computer Science or relevant IT Degree

• Cloud solution relevant certificate (preferably Azure) (Added advantage)
• Cobit 5 Certificate
• ITIL Foundation Certificate
• Project Management
• 8 – 10 years of proven knowledge and experience in Infrastructure.
• Operating at the level of a professionally qualified, experienced specialists and mid-management.
• Microsoft environment Management
• Platform Management (preferably Nutanix)
• Desktop support experience

Knowledge and Technical Skills:

• Knowledge of business and management principles involved in strategic planning.
• Knowledge of cloud services
• Server management
• Infrastructure support and implementation
• General technical support skills and Capacity Management
• Managing relationships and Managing risks
• Attributes and Values:
• Flexibility and adaptability
• Willingness to keep up to date with the new technology development
• Drive, Stress tolerance and Persuasiveness

Closing date: 26 July 2021

PLEASE NOTE THAT FEEDBACK WILL BE GIVEN TO SHORTLISTED CANDIDATES 

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