Intermediate Software Developer

SUMMARY:
Our client is seeking a talented Intermediate Software Developer to join their team who is passionate about leveraging their programming and development skills to drive business success through effective business/process analysis and product configuration. The ideal candidate will have a strong foundation in software development, coupled with excellent communication skills and a keen interest in understanding business processes.

POSITION INFO:
Responsibilities:

• Collaborate with stakeholders to gather and analyse business requirements, identifying opportunities for process improvement and innovation.
• Translate business needs into technical specifications and requirements for product configuration and customization.
• Configure and customize our products to meet the specific requirements and preferences of our clients, ensuring optimal functionality and user experience.
• Develop and maintain documentation, including user guides, training materials, and product specifications, to support product configuration and usage.
• Participate in testing and quality assurance activities to validate product configurations and ensure they meet the desired outcomes.
• Provide ongoing support and troubleshooting for product configurations, addressing user inquiries and resolving technical issues as needed.
• Work closely with cross-functional teams, including developers, business analysts, and project managers, to align product configurations with business objectives and project timelines.
• Stay informed about industry trends and best practices in business analysis and product configuration, continuously seeking opportunities for professional growth and development.

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• 3 to 5 years of experience in software development or programming, with proficiency in languages such as Java, C#, or JavaScript.
• Strong analytical and problem-solving skills, with the ability to effectively gather and interpret business requirements.
• Excellent communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical stakeholders.
• Experience with product configuration or customization, particularly in a ITSM Software e.g. ServiceNow, FreshDesk ect, is a plus.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
• Eagerness to learn and adapt to new technologies and methodologies, with a proactive and self-motivated attitude.