Internal Billing Administrator

SUMMARY:
Bedfordview - Are you a detail-oriented billing professional looking to elevate your career within a dynamic medical financial services environment as an Internal Billing Administrator?
Join a team where your analytical expertise and commitment to client excellence truly make an impact.

POSITION INFO:
Our client is a specialized financial services provider focusing on the medical and healthcare sector. They provide essential billing, credit control, and brokerage support to healthcare professionals across South Africa.

The Internal Billing Administrator is responsible for ensuring seamless client service by managing medical billing queries and maintaining rigorous reporting standards. This permanent role involves high-level coordination between doctors and credit control teams to ensure financial accuracy and professional communication.

Key Responsibilities:

• Prepare and distribute weekly pivot and "Claimed vs Allocated" reports for a large portfolio of medical practices.
• Review age analysis reports to ensure meticulous formatting, grammar, and clarity before they are sent to clients.
• Coordinate patient-liable payments and verify proofs of payment against bank statements and doctor-specific banking details.
• Manage and resolve complex client queries regarding medical scheme payments, rejections, and patient accounts.
• Compile and maintain statistical reports regarding patient-liable accounts and remittance data.
• Train new credit controllers and assist the team to ensure workflow targets are consistently met.

• Matric is essential; a relevant tertiary qualification is highly advantageous.
• Proven experience as a Medical Credit Controller or in a similar medical billing role.
• Sound understanding of medical billing processes and terminology.
• Advanced proficiency in Microsoft Excel with strong analytical capabilities.
• Exposure to medical billing systems such as GoodX, Elixir, iHealth, Vericlaim, or Mededi is an advantage.

• Excellent written and verbal English communication skills.
• A confident, outspoken, and client-focused mindset.
• Strong attention to detail and a commitment to professional standards.
• Ability to work effectively under pressure to meet strict deadlines.