Internal Sales Account Manager - Retail ICT

Internal Sales Account Manager - Retail ICT

1. Account Management & Customer Engagement
   
   
   • Serve as the primary contact for clients, addressing their needs promptly.
   
   
   • Develop strong customer relationships and understand their business needs.
   
   
   • Follow up on opportunities to enhance sales and satisfaction.
   
   
   

1. Sales Development & Revenue Growth
   
   
   • Identify new business opportunities through upselling and cross-selling.
   
   
   • Collaborate with the sales team to implement strategies.
   
   
   • Achieve or exceed sales targets by maximizing opportunities.
   
   
   

1. Order Processing & Administrative Support
   
   
   • Prepare accurate customer quotations.
   
   
   • Process orders and maintain documentation.
   
   
   • Keep records of sales activities.
   
   
   

1. Cross-Functional Collaboration
   
   
   • Liaise with internal departments for customer requirements.
   
   
   • Provide feedback to external account managers.
   
   
   

1. Reporting & Performance Tracking
   
   
   • Prepare and present sales reports.
   
   
   • Monitor performance and identify areas for improvement.