Internal Sales Administrator

SUMMARY:
Hammarsdale - A leading supplier and manufacturer within the Poultry sector is seeking an experienced Internal Sales Co-Ordinator to join their growing and thriving team.

Are you ready to be part of a dynamic team that drives excellence and innovation? Look no further. As a leading supplier and manufacturer in South Africa, our client is passionate about quality, customer satisfaction, and precision.

POSITION INFO:
As an Internal Sales Co-Ordinator, you'll be at the epicenter of our operations. Your role extends beyond spreadsheets and invoices, it's about orchestrating seamless transactions, building relationships, and ensuring our clients receive unparalleled service.

Key Responsibilities:

• Receive and process sales orders via phone, email, or WhatsApp
• Assist and deal with walk-in customers
• Verify product availability and pricing information
• Accurately enter sales orders into the system
• Manage and print picking slips and coordinate with relevant warehouse departments
• Coordinate with warehouse and logistics departments to ensure timely delivery of orders
• Communicate with customers regarding order status, shipping details, and any delays or issues
• Resolve customer complaints and inquiries related to sales orders
• Maintain accurate records of customer information, customer accounts, and order history
• Collaborate with other departments to ensure efficient and effective order processing
• Accurately invoice picking slips when an order is being dispatched
• File picking slips, PODs and upload to server
• Stand-in and assist when other staff members are on leave
• Perform any other duties as assigned by the Branch Manager and Supervisor.

• Ability to read and write in both English and Afrikaans
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Ability to prioritize and manage multiple tasks in a fast-paced environment

• Matric certificate
• 1-2 years of experience in a sales support or customer service role in manufacturing/distribution industies
• Strong computer skills, including proficiency with Microsoft Excel
• Strong Data Analytical mindset.
• Experience using Syspro and Omni software