Internal Sales Consultant

SUMMARY:
Do you have experience working within the electrical equipment and tools sector dealing with customers, maintaining strong relationships, and managing internal sales?
 
Our Client requires your enthusiastic and committed attitude to manage and give the best customer service to their clients!

POSITION INFO:
REQUIREMENTS

• Matric
• Minimum two to four years’ experience
• Computer Literacy: MS Excel
• Experience on Sage X3 would be beneficial
• Excellent communication, interpersonal and organisation skills
• Experience working with electrical equipment and tools would be advantageous
• Self-driven with initiative, deadline driven, excellent planning & organisational skills
• Ability to work under pressure and adapt to changing demands and conditions
• High attention to detail, enthusiastic and committed
• Experience within the Warehouse and Retail industry
• Experience working with electrical equipment and tools
• Previous experience with CRM software

• Reporting to the Sales Manager
• Process orders via email and over the phone and assist over the counter sales for walk in customers
• Ensure information on customer orders is correct
• Liaise with the warehouse department ensuring timeous deliveries of orders
• Assisting with quarterly stock takes
• Understand customer needs and continuously promoting products to new and existing customers!
• Contacting customers to ensure the accuracy of information on the invoices
• Follow up on sales quotes weekly
• Maintain accurate records of all follow ups made with customers with feedback to management
• Updating product knowledge by studying new product descriptions and participation in the on the job training opportunities
• Making outbound calls to potential customers and following up on leads by referring the customer to the respective external sales reps
• Contacting architects, engineers, interior designers and developers to schedule on site meetings regarding new/upcoming projects