Internal Sales Consultant

SUMMARY:
Internal Sales Consultant (Pinetown)
Our client, a leading supplier of high-quality innovative products and materials tailored to meet exact manufacturing requirements, is seeking a dynamic and customer-focused Internal Sales Consultant to join their team in Pinetown, KwaZulu-Natal. The successful candidate needs to come with 2 years of relevant experience. This is an excellent opportunity for a sales professional with a retail background to contribute to a reputable organisation known for its commitment to excellence.

POSITION INFO:
Minimum Requirements:

• Matric. (Grade 12)
• Minimum of 2 years' experience in internal sales, preferably within a retail environment.
• Vehicle and valid Driver’s License.
• Proficiency in Microsoft Office Suite.
• Strong communication skills, both verbal and written.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team
• Attention to detail and strong organisational skills.

• Engage with walk-in customers, providing product information and assistance to drive sales.
• Process customer orders accurately and efficiently, ensuring timely delivery.
• Handle customer inquiries and resolve complaints promptly to maintain high customer satisfaction.
• Maintain and develop relationships with existing and potential customers.

• Generate accurate invoices and ensure all sales transactions are recorded correctly.
• Coordinate with the logistics team to ensure timely dispatch and delivery of orders.
• Monitor stock levels and liaise with the procurement team to replenish inventory as needed.

• Maintain up-to-date records of sales, customer interactions, and inventory.
• Prepare regular sales reports and forecasts for management review.
• Assist in the preparation of quotations and tenders for clients.
• Ensure compliance with company policies and procedures in all sales activities.

• Work closely with external sales representatives to coordinate sales efforts and share customer insights.
• Participate in regular team meetings to discuss sales targets, strategies, and performance.
• Contribute to a positive team environment by supporting colleagues and sharing best practices.