Internal Sales Consultant (Counter Sales)

SUMMARY:
Job Title: Internal Sales Consultant
Department: Sales
Location: KwaZulu-Natal
Employment Type: Permanent
Closing Date: 31 July 2026

About Us

Stratogo is a professional recruitment and workforce solutions company specializing in sourcing and placing top talent across various industries.
Our client, a well-established supplier within the timber, board, and hardware industry, is seeking a knowledgeable and customer-focused Internal Sales Consultant to join their team. The successful candidate will be responsible for providing exceptional customer service, preparing quotations, processing sales orders, and assisting customers with the selection of timber, board, and related products.

Key Responsibilities

- Assist customers with counter and telephonic sales enquiries.
- Provide expert product advice on timber, board products, hardware, and cut-and-edge services.
- Interpret customer cutting lists and specifications accurately.
- Prepare accurate quotations and process customer orders.
- Liaise closely with the production team to ensure timely and accurate order fulfilment.
- Achieve monthly sales and gross margin targets.
- Build and maintain strong customer relationships through excellent service delivery.
- Ensure all sales documentation is completed accurately and efficiently.
- Resolve customer queries professionally and promptly.

Minimum Requirements

- Previous experience in timber, board, hardware, or cut-and-edge sales is essential.
- Strong knowledge of timber, MDF, chipboard, melamine, cabinetry products, and kitchen hardware.
- Excellent numerical ability with the capability to calculate percentages, mark-ups, and gross profit.
- Strong attention to detail and high levels of accuracy.
- Experience using the K8 system will be advantageous.
- Excellent communication and customer service skills.
- Ability to work well under pressure in a fast-paced environment.
- Applicants must currently reside in KwaZulu-Natal (KZN).

Skills & Competencies

- Excellent customer service and relationship-building skills.
- Strong sales and negotiation abilities.
- Good problem-solving and analytical skills.
- Sound product knowledge within the timber and board industry.
- Ability to multitask and prioritise workload effectively.
- Strong organisational and administrative skills.
- Team player with a positive and professional attitude.

What is on Offer

- Basic salary: R6 000 - R7 000 per month.
- Performance-based commission.
- Opportunity to join an established and growing company.
- Ongoing training and career development opportunities.

How to Apply

Send your CV to: Tasmim.cassim@stratogo.com
Please use the subject line: Internal Sales Consultant
Important: Only applicants who currently reside in KwaZulu-Natal (KZN) and are willing to accept the salary of R6 000 - R7 000 per month will be considered.
Note: If you do not receive a response within three weeks of submitting your application, kindly consider your application unsuccessful.

POSITION INFO:
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.

 

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