Internal Sales Representative

SUMMARY:
Ballito. An established company within the Safety Gear industry is looking for a dynamic Internal Sales Representative to join their team. If you have a minimum of 2-3 years of experience in a sales-centric environment with exceptional customer service skills, we want to hear from you!

POSITION INFO:
Key Responsibilities:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls / emails.
• Route qualified opportunities to the appropriate Sales Executives for further development and closure
• Collaborate with channel partners to build pipeline and close deals
• Perform effective online demos to showcase products and services
• Promote and drive sales on focused product ranges
• Resolve customer issues promptly to maximize satisfaction and retention
• Present, promote, and sell products / services to both existing and prospective customers
• Conduct cost-benefit and needs analysis for potential customers to understand their needs and tailor solutions

• Minimum Matric
• Proficiency in Windows operating systems (Teams) and experience with operational software (e.g., SAGE)
• A Sales and / or Marketing Diploma would be an advantage
• 2-3 years of experience in a sales-centric environment, preferably with leadership or management responsibilities
• Strong telephone skills, including handling incoming and outgoing calls in high volumes
• Ability to handle conflict resolution and customer inquiries effectively
• A proactive attitude and ability to work under pressure in a fast-paced, team-oriented environment