Internal Sales Representative

SUMMARY:
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POSITION INFO:
Are you motivated by building meaningful customer relationships and driving sales growth? Our client, a dynamic organization based in Gauteng, is looking for a dedicated Internal Sales Representative to join their team. This role offers an opportunity to contribute to a company that values proactive engagement, accuracy, and market insight, supporting both customer satisfaction and business objectives. Duties: Handle customer inquiries via phone, email, and in-person to provide accurate product, service, and pricing information. Prepare and send quotes, proposals, and tenders to clients. Follow up on leads and quotations to convert inquiries into sales. Maintain strong relationships with existing and potential clients. Process sales orders and ensure accurate data entry in the system. Coordinate with logistics, procurement, and production teams to fulfill orders. Track orders and update customers on delivery timelines. Resolve order discrepancies, delays, or customer complaints efficiently. Maintain and update customer records. Prepare sales reports, forecasts, and performance analysis. Monitor sales targets and assist in achieving business objectives. Support external sales teams and collaborate on field operations. Coordinate with finance for invoicing and payment follow-ups. Assist in marketing initiatives such as promotional campaigns and customer outreach. Research competitors, pricing trends, and market demand. Identify new business opportunities and potential clients. Provide insights to improve sales strategies and customer engagement. Requirements: 1 to 3 years of sales or customer service experience. Proficiency in customer service, negotiation, and order processing. Basic understanding of pricing strategies. Strong communication and relationship-building skills. Ability to coordinate multiple tasks and maintain accuracy. If you are eager to leverage your sales and customer service skills in a vibrant setting and contribute to a company committed to excellence, we invite you to apply today. Take the next step in your career with us.