Internal Sales - Steel Industry

SUMMARY:
Internal Sales (Steel Industry) 

Our client in the steel industry is looking for a dynamic, driven and motivated Internal Salesperson to join their team.

The ideal candidate should have Steel & Tube and / or Sheet & Plate experience as this would be hugely beneficial.

Duties and responsibilities include but not limited to:

• Answering of incoming calls and converting enquiries into sales
• Handling of customer complaints & queries
• Ensuring that there is a set system to capture sales, enquiries / orders and monitor the information
• Quoting by phone and email
• Receiving and processing of sales orders onto Syspro
• Sourcing of stock (standard and non-standard) from approved suppliers
• checking on back orders on a daily basis and release invoices for delivery
• Expediting of sales orders (deliveries)
• General office duties
• Updating of customer discount structures on Syspro
• Liaise with Warehouse Manager regarding deliveries
• Leasing with external sales staff
• Accompany externals sales staff on customer visits as and when required
• Providing leads to external sales staff
• All quotes to be followed up
• Orders to liaised with the responsible external sales representative
• Ensure to keep credits at a minimum and follow the credit procedure
• Stock-taking knowledge advantageous as this role requires the candidate to assist with stock-taking duties

POSITION INFO:
Qualifications:

• Matric
• 3 years' experience in sales within the Steel & Tube industry
• Computer literate - Syspro - advantageous
• Fluent in English and Afrikaans
• Valid driver's license

• Excellent communication skills
• Team player - must work within the team structure
• Organize - maintain backorders / deliveries, etc
• Multi-tasking - ability to handle more than one task
• Customer service centric
• Strong sales - ability to promote, market and upsell full range of products
• Good financial acumen
• Proactive with problem solving skills
• Innovative - problem solving skills
• Honest and reliable
• Excellent timekeeping