Internal Sales Team Lead (Building and Construction)

SUMMARY:
Strand - A major supplier of services and equipment to the building and construction trade is seeking a Senior Hire Specialist (Team Lead) to lead their front-of-house sales team in their busy environment. 

The role is suitable for someone who enjoys working with customers, leading a team, and assisting contractors and clients find the right tools and solutions for the job.

POSITION INFO:
Responsibilities:

• Lead and mentor the team
• Assist customers with selecting the correct tools and equipment
• Prepare quotes, hire contracts and process returns
• Resolve customer queries and ensure excellent service
• Ensure accurate daily cash-ups and administration
• Work closely with the workshop and logistics team to keep equipment ready for hire.

• Experience in equipment hire, hardware, tools and technical retail
• Experience with construction tools, generators, compressors, access equipment, or landscaping equipment will be advantageous
• Previous team leadership or supervisory experience
• Good understanding of power tools or construction equipment
• Strong customer service and communication skills
• Comfortable working with computers and admin systems
• English and Afrikaans communication advantageous

• 07:00am - 17:00pm
• Saturday work required on a rotational basis (Every other Saturday)