Internal Sales/Administrator (IT)

SUMMARY:
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POSITION INFO:

Basic Responsibilities:

• Quoting clients (Pastel) – get pricing from various vendors and distributors
• Create purchase orders (Pastel) & Invoice
• Organize for stock to be delivered to clients
• Client queries / requests (email and telephonic)
• After sales service
• Faulty hardware – track supplier, check warranty and arrange return, testing, replacement / credit
• Manage client’s expectations on back orders and follow up with suppliers
• Month End Technical Adhoc billing
• Provide customer with statements and follow up on payments
• Assist with planning and running of marketing events
• Manage office accounts and internal office requirements
• Follow up on all annual renewals and maintain renewal calendar (Software & Hardware Renewals)
• Place and track direct end user deliveries by Suppliers

 

Soft Skills & Experience:

• Basic MS office skills
• Good communication skills
• Technical IT understanding advantageous
• Sales background advantageous
• Proactive sales mindset

 

Education:

• Sales background advantageous
• IT Certification advantageous

 

Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.

 

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