Invoicing Clerk (Fixed-Term Contract_1 Year)

SUMMARY:
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POSITION INFO:

A national and international, leading Supply chain, shipping company. Range of technology- enabled supply chain, freight and logistics services, actively leverage the value chain at every level. That includes exception management, coordination with carriers, customs formalities and the handling of all shipping and delivery related activities.

Our client has tasked us to shortlist candidates for the above position.

1. The position and offices are based in Loop Street, Cape Town, CBD (The position is listed as Fixed-Term Contract_1 Year in office)
2. The company incorporates a Hybrid working model with various internal departments; however, we are listing this as a full time in office position to avoid confusion.
   Remote work model will be at the discretion of the company or department. Standard Hours may be amended in relation to operations, between 08h00 – 17h00, between Monday – Friday. The position requires a willingness to work over weekends when required.
3. Salary offered is estimated at R25 000 per month. Note that the salary offered is advertised according to info provided and not to be confused with an offer. Only the client/company issues salary offers, commensurate to experience
4. Potential start – September/ October 2025 (dates to be provided if successful)
5. The employment contract will be structured as an Invoicing Clerk (Fixed-Term Contract_1 Year) You will be required to fulfil an actual position within the team along with performance expectations.

Invoicing Clerk Principal Job Responsibilities include, but are not limited to:

Position Overview:

• We are looking for motivated, bright, intelligent individuals to support the Admin / Customs / Clearance / Shipping / E-Commerce divisions.
• The successful individual will be sharp, have great attention to detail and a willingness to work with high volumes of data, be open to work over weekends when operations are busy, and work well within a team.

Key Responsibilities:

• Maintain a running schedule (Status report) of shipments registered on CargoWise VS invoiced.
• Timely (as per KPI) and accurate invoicing of shipments for clients
• Prepare accurate split sheets in preparation for invoicing
• Split sheets to be maintained with accurate rates to ensure correct billing to clients.
• Ensure accurate and timely supplementary invoices are raised
• KPI accuracy: 98% plus
• KPI error rate: less than 2%
• Ensure all disbursements are recovered by checking daily reports.
• Ensure file closing issues are resolved within deadline given by General Manager - Finance and Accounting.
• No files to run at a loss unless approved by management
• Minimum of 30 invoices to be processed daily ** Dependent on client volumes
• Timeous printing of invoices with full set of shipment documents to be sent to clients some clients are sent electronic copies of invoices and docs.
• Ensure that all the required documentation along with the invoices is ready and available to be delivered to clients as per KPI
• All invoices to be quality checked before sending to client
• Ensure the timely and accurate escalation of unresolved issues
• Respond to external emails within 2 hours.
• Client queries to be resolved same day / within 24 hours.
• Keep updated rate schedules for individual client on file. (Client RCL and Carrier rates)
• Key Relationships: Import and Export Team, Shipping Lines, Operations Team, Customers, Suppliers, Finance
• Knowledge management: Ensure that all documentation pertaining to company is effectively created, stored and maintained for current and future use within level of authority
• Comply with reporting requirements as and when requested by management
• All filing is up to date as per the business’s prevailing processes
• Self-study and research in order to develop both technical and soft skills
• Actively knowledge-share with colleagues

Minimum Requirements must be met

1. Relevant and completed tertiary qualification in Commerce, Finance, Economics, Trade, Shipping, Freight and Financial.
2. Experience working with numeracy, statistics, calculations, time sensitive deadlines, Freight and Financial experience
3. Success is subject to positive background check, must have a clear criminal check and successfully completing assessments
4. Must be MS Office proficient (EXCELLENT Outlook, Excel skills required)
5. Ability to communicate internally and externally, handle numerous relationships.
6. Strong interpersonal and organizational skills