Italian and Spanish Speakers needed

Our client based in Cape Town seeks to recruit fluent Italian and Spanish written and verbal to work in Cape Town South Africa. this is an opportunity at a new job with an international company which offers great growth opportunities and benefits.

Brief CSSR Job description

• Work for a prestigious, high-end fashion company
• Assistance to clients on the online chat platforms, emails and voice calls in Italian, Spanish & English languages
• Fully paid product and systems training provided.
• Daily interactions with international fashion clients with queries and compliments
• Required to meet specific key performance indicators and meet expected client service
levels.
• Demanding and time-sensitive call centre environment
Requirements
• Native level fluency in the Italian and Spanish language: Verbal & Written skills essential (Advanced
level may be considered)
• Located in Cape Town, South Africa
• Permanent residence permit/ South African ID holders only
• Excellent Computer literacy & technical skills
• No criminal record.
• Flexibility to work shifts
• Previous customer service experience preferred

Employment terms and conditions

1. Remuneration: R240 000 CTC per annum
2. Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day
3. Operational hours:09h00 -19h00
- Rotational shifts Mondays – Fridays includes rotational Saturdays & public
holidays as operationally required
- Working hours may be subject to change depending on client requirements.
4. Training: 4 weeks (Fully Paid).
5. Probation period: 4 months
6. Health insurance benefit (Paid for by the Company)
7. Office-based or Remote position available