Italian speaking Customer Support Consultant

An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting job opportunity for an Italian speaking Customer Support Consultant to join their team in Cape Town, South Africa. You will be working in a vibrant international fast-growing company with unlimited learning & growth potential. Don’t miss out on this awesome opportunity!

Your key job responsibilities as the Italian speaking Customer Support Consultant in Cape Town, South Africa will include:

• Training hoteliers in using their best advantage on all possible touchpoints
• Proactively calling hoteliers to convince them of the added value of our additional paid features
• Fun & productive collaboration with our other teams, specifically your Croatian teammates
• Creating video & written content to teach our hoteliers all possible topics so they can use the system in the most self-sufficient way

Requirements for this Italian speaking Customer Support Consultant job in Cape Town, South Africa:

• Must speak Italian on a native level
• Hotel (front-desk/reservations) experience
• Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions, and not afraid to upsell
• Motivated to work in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
• Drive to revolutionise hoteliers worldwide
• Self-motivated & ability to deliver under pressure
• Team-player
• Organised and great eye for detail
• Affection for both international business & tech