Job Description
We are looking for talented individuals in the SAP technical environment to support with the company Maintenance based product. This individual will also be responsible for managing BASIS related topics.
Job Requirements
Management and support of SAP Clients, Transports, Users, Roles and Gateways
System and Interface monitoring of a multi-tier SAP landscape with multiple integration points for ABAP, Java and other SAP/non-SAP systems
Responsible for user management (Examples: User creation/changes; Role management;
Housekeeping; End user support; Governance; LDAP, IDM)
Responsible for Printer and Job Management (Examples: Printer Creation/Changes; Installations; Job
Creation/Planning/ Checking; Consulting)
Responsible for monitoring (Examples: RFC; Logs; Queues; Jobs; PI Channels; IDOCs; AIF; SolMan)
Responsible for shared 3rd party tasks (Examples: SharedPI; Intense support; Transports; SAP OSS;
Virtual Forge; EDC; Axway CFT)
Ensure innovative solutions align and support strategic implementation according to overall business strategy
Manage and evaluate innovation pipeline assisting strategic decision-making and Go-to-Market process
Design, research, develop, analyse and suggest new concepts as well as strategies
Lead and direct different cross-functional programs and projects of varied sizes and types
Manage and attain customer expectations and ensure delivery to fulfil expectations
Exercise decision-making and independent judgment while being aligned with customers and management
Promote innovations to support business requirements through activities that test, pilot and implement innovative concepts for optimal customer experience
Manage ideas from design stage through to implementation
Roll out and analyse the effectiveness of initiatives that leverage multiplatform technologies
Initiate, develop and maintain a range of working relationships, within IT, the business and CoC
Perform all outputs in compliance with the Company's Integrity Codes & SHEQ requirements
Perform delegated SHEQ tasks and duties and Inform superiors about deviations
Customer Support
Knowledge of help desk and support services; incident and problem management
Experience with incident systems, ticketing systems (e.g., ServiceNow) and monitoring tools; in providing 24/7 on-call support for high-availability systems; customer relationship management
Qualifications
Minimum NQF 7 – BSC/BCom/BTech in Information Technology or B. Eng. (Industrial Engineering) or relevant equivalent.
Experience
Minimum of 5 years’ experience in IT/Manufacturing
Please forward CV and ALL supporting documentation to, caree- . Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
