SUMMARY:
BEE E-Commerce Specialist and Digital Marketer
POSITION INFO:
Employer Description
Supplier of Industrial and construction equipment.
Job Description
- Manage the day-to-day tasks related to the online shop, including daily sales reporting, checking orders, and managing the online packing team etc.
- Product data management – ensuring all product descriptions, Product Images and other product information are up-to-date and that the prices are correct. Listing new products on the website.
- Overall management of e-commerce stock – plan and maintain a sufficient stock holding, forecasting etc.
- Maintaining the general website content – uploading pages, new campaigns and implementing changeovers etc.
- Work with marketing coordinator to plan and implement strategies to ensure profitability and meet sales targets.
- Work with the marketing team to drive traffic, plan promotions, and increase revenue.
- Design and prepare monthly reports on e-commerce/website metrics (Web Analytics – monitor and measure site performance, report on product sales etc.)
- Customer service – daily communication with customers to answer and resolve customer queries.
- Customer Relationship Management – build retention and acquisition strategies to build customer database and segment customer communication.
- Work closely with web development and technical teams to assist with website improvements.
- Customer User Journey Development and assessment – be able to monitor and build customer journeys that drive conversion.
- Daily communication with third-party service providers (couriers, warehouse, other business units).
- Budget for e-commerce expenditures.
- Solid experience in delivering results across a broad spectrum of digital channels, to include SEO, Display Social, Email, Paid Media, etc.
- Solid experience in Shopify and Google Analytics (payfast & courierIt integration beneficial)
- E-Retail management and maintenance.
- Professional Skills Technical experience with ecommerce platforms: Payment gateways, Google Analytic GA4, Mailchimp, Metrillo, Syspro, Shopify etc.
Qualifications
Bachelor''s degree in Business, Marketing, or related field is a must
Skills
At least 5 years experience in managing online store within a reputable eCommerce organisation within heavy industry / earth moving / mechanical engineering indstry. Analytical Skills, E-Commerce, and Sales. Strong customer service and communication skills. Experience in managing and optimizing e-commerce platforms. Proficiency in data analysis and reporting. Knowledge of marketing strategies and digital advertising. Detail-oriented and organized. Ability to work independently and as part of a team.
Salary / Package
R600 000 - R720 000ctc per annum
Benefits
Medical aid, pension, cell phone
