Jnr Support Engineer (ISP - 1st Line)

Recruiter:

Elite Search

Job Ref:

JHB000967/DS

Date posted:

Friday, April 26, 2024

Location:

Johannesburg, South Africa

Salary:

15 000 Monthly

SUMMARY:
Role: Jnr Support Engineer (ISP - 1st Line)
Location: Illovo, Johannesburg

A successful and growing ISP is looking for a dynamic and articulate Junior Network Support Engineer to join their awesome team.
It is a busy and exciting working environment and they offer lots of growth and development.

POSITION INFO:
Requirements:

Previous relevant network support experience within a Service Desk environment, ideally within an ISP
Knowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressure
Hands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferred
Strong understanding of networking concepts, protocols and technologies: TCP/IP, VLANâs, routing protocols etc
Familiarity with network monitoring and troubleshooting tools (e.g., Wireshark, Nagios, SolarWinds)
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills

Qualifications:

Tertiary education: Degree or Diploma
CCNA (ideally) or N+

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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