Journey Management Head/Customer Experience Design Lead – EE. R1,4m neg!

 

Recruiter:

Paton Personnel

Job Ref:

Palesa

Date posted:

Friday, June 18, 2021

Location:

Johannesburg, South Africa

Salary:

R1.4m


SUMMARY:
Lead Customer Centric thinking and deliver superior Customer Experience for prominent financial institution putting customer strategy at the forefront of all solutions

POSITION INFO:

Journey Management Head/Customer Experience Design Lead – EE. R1,4m neg!

Lead Customer Centric thinking and deliver superior Customer Experience for prominent financial institution putting customer strategy at the forefront of all solutions.  Experience in Interaction Design and Service Design across varied users, business problems, and devices is essential. Opportunity to create and design new customer experience. Design Thinking, Behavioural Economics experience essential



 

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