Junior Application Support Engineer

SUMMARY:
Kickstart your IT career supporting data-driven solutions that power business efficiency.

POSITION INFO:

• • Junior Application Support Engineer

    
    Kickstart your IT career supporting data-driven solutions that power business efficiency.
    Durban (Office-based) R15 000 R20 000 | 8am to 5pm

    About Our Client
    Our client is a growing, technology-driven organisation specialising in data-led solutions that boost operational efficiency for their partners. With a culture built on innovation, collaboration, and reliability, the team encourages continuous improvement and offers an environment where technical talent can thrive and grow.

    The Role: Junior Application Support Engineer
    This role provides vital support for business-critical applications and databases, ensuring accuracy, availability, and security of information. You will be responsible for managing campaign processes, optimising SQL performance, and assisting with system improvements to keep operations running smoothly.

    Key Responsibilities

    • Minimum 1 year of experience with SQL in a support or technical role

    • Configure and maintain scheduling and automation tools

    • Import, validate, and monitor daily data files to ensure accuracy

    • Optimise SQL queries and maintain database performance

    • Assist with database maintenance, backups, and security

    • Support stakeholders with reporting, analysis, and troubleshooting

    • Test new functionality and contribute ideas for process improvements

    About You

    • IT Diploma (minimum), Degree preferred

    • At least 1 year of SQL experience (contact centre/BPO exposure advantageous)

    • Knowledge of MS SQL Server, SSRS, APIs, and MS Office

    • Strong analytical and problem-solving skills

    • Customer-service oriented with excellent communication skills

    • Organised, adaptable, and able to work well under pressure