Junior Client Manager

SUMMARY:
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POSITION INFO:

Location: In-office (Melrose Arch, Johannesburg)
Employment Type: Full-Time
Industry: FinTech | Financial Services | SaaS

WatersEdge Solutions is recruiting on behalf of an innovative FinTech company that’s changing the game in equity and incentive plan administration. This is an exciting entry point for graduates eager to build a client-facing career at the intersection of finance, technology, and advisory support. You’ll gain hands-on experience working with top-tier clients, world-class software, and a fast-moving, collaborative team.

About the Role

As a Junior Client Management & Migration Associate, you’ll play a key role in supporting the onboarding and technical integration of new clients. You’ll learn how to configure financial systems, interpret shared plan structures, and deliver meaningful client support throughout their journey. This position is perfect for someone who’s organised, curious, and ready to grow their expertise in equity
compensation and financial systems.

Key Responsibilities

• Learn the core capabilities of the equity platform to support onboarding and migrations

• Configure client share plans based on provided specifications

• Respond to technical client queries related to plan set-up and platform use

• Assist in coordinating award issuance and trading processes

• Support live demos and training sessions with client stakeholders

• Manage follow-ups and ensure prompt resolution of client issues

• Liaise with product and development teams to enhance onboarding processes

What You’ll Bring

• Bachelor’s degree in Finance, Accounting, Economics, or a related field

• Proficiency in Microsoft Excel and strong analytical ability

• Exceptional communication and interpersonal skills

• Highly organised, self-motivated, and capable of juggling multiple tasks

• A passion for learning, especially in fintech, equity plans, and client service

Nice to Have

• Internship or practical experience with financial systems, consulting, or accounting

• Basic coding skills (e.g., VBA) or interest in system configuration

• Familiarity with IFRS 2 or an interest in equity compensation accounting

• Background in data analysis, actuarial science, or mathematics

What’s On Offer

• A dynamic, high-growth fintech environment with exposure to top-tier clients

• Direct mentorship and cross-functional collaboration with finance and product teams

• Career progression into senior advisory, product, or operations roles

• Performance-driven, learning-focused team culture

Company Culture

This is a company where driven professionals thrive. The team operates with agility and collaboration at its core. You’ll work in a flat, fast-moving structure alongside developers, finance specialists, and product managers. Expect a culture that champions continuous improvement, ownership, and the freedom to grow through challenge.

If you have not been contacted with in 10 working days, please consider your application unsuccessful.