Junior F&I

SUMMARY:
Junior F&I - Centurion, Gauteng

POSITION INFO:
We are seeking a motivated and detail-oriented Junior F&I Representative to join our dynamic team. The successful candidate will be responsible for handling a high volume of transactions, ensuring compliance with regulatory requirements, and delivering outstanding customer service.

Responsibilities:

• Handle an average of 50-80 units per month by processing finance and insurance applications and contracts.
• Prepare and load applications and contracts accurately and efficiently.
• Compile compliance files for auditing purposes, ensuring adherence to legislative requirements.
• Communicate effectively with clients, offering insurance policies and finance options tailored to their needs.
• Provide excellent customer service throughout the sales process, addressing inquiries and concerns promptly and professionally.
• Demonstrate product knowledge and promote additional products and services to enhance customer satisfaction and dealership profitability.
• Maintain up-to-date knowledge of industry regulations, products, and services to ensure compliance and best practices.
• Collaborate with sales and finance teams to streamline processes and maximize efficiency.
• Complete administrative tasks accurately and in a timely manner.

• Grade 12 qualification.
• NQF Level 4 certification.
• RE5 accreditation.
• NCA accreditation (legislative requirement).
• CPD hours up to date.
• Class of business qualification.
• Excellent communication and selling skills.
• Customer service driven with a focus on building positive relationships.
• Strong administrative skills with attention to detail.
• Minimum of 2 years of dealership or banking experience.
• Product knowledge will be an advantage.
• Experience with Signio software is preferred.

• Basic salary negotiable between R13,000 to R15,000 per month.
• Performance-based commission structure.

• Must have own reliable transport.
• Willingness to work weekends and public holidays.
• Pension fund eligibility after 3 months' probation period.