Junior IT Operations Assistant

SUMMARY:
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POSITION INFO:

A well-established industrial enterprise to source a proactive and energetic Junior IT Operations Assistant. This role is essential for supporting senior technologists and maintaining the physical integrity, organisation, and safety of the company's IT infrastructure. If you have a foundational understanding of IT hardware, are physically capable, and possess a strong commitment to workplace safety, this entry-level placement offers an excellent stepping stone into enterprise IT operations.

Core Responsibilities:

• Technical Field Support: Assist senior information technologists with daily hardware troubleshooting and system setups, actively managing the transportation and preparation of technical tools, materials, and equipment across the facility.
• Infrastructure Inspections: Conduct routine departmental audits on all physical IT hardware and work areas to actively identify and report visual defects, damages, or operational risks.
• Inventory & Asset Control: Facilitate the collection and distribution of hardware components from the central IT storeroom, whilst executing precise monthly stock counts and reporting any inventory discrepancies.
• Preventative Maintenance & Housekeeping: Execute rigorous cleaning and maintenance protocols on all IT equipment, ensuring both departmental workspaces and the central IT storeroom are kept to strict operational and hygienic standards.
• Occupational Safety Compliance: Strictly adhere to Occupational Health and Safety (OHS) guidelines by utilizing appropriate Personal Protective Equipment (PPE), maintaining hazard-free environments, and actively participating in safety interventions.

Requirements & Qualifications:

• Academic Foundation: A valid Grade 12 (National Senior Certificate) or a formally recognised NQF Level 4 equivalent is strictly required.
• Experience: At least 1 year of practical experience operating within an IT or technical support environment is highly advantageous.
• Logistics: Possession of a valid South African driver's licence accompanied by your own reliable transport is essential.
• Technical Knowledge: Demonstrated foundational knowledge of basic IT tools, hardware components, and technical equipment.
• Physical Capability: Due to the hands-on nature of the role, candidates must be physically fit, possessing the ability to safely lift heavy hardware objects and securely work at heights when necessary.

Key Competencies:

• Strong time management skills with a high degree of adaptability and flexibility.
• Laser-focused accuracy and meticulous attention to detail during hardware inspections and stock counts.
• An ingrained commitment to workplace safety and hazard prevention.
• Effective technical communication skills, encompassing both verbal and written reporting capabilities in English.